Frequently Asked Questions

Question 1

What services does SteadyEdge Accounting & Advisory provide?

Accepted Answer

We provide outsourced bookkeeping, payroll, management accounting, financial management, cash flow management, financial reporting and analysis, business performance support, and outsourced (virtual / fractional) CFO services. Day-to-day accounting support covers Accounts payable, accounts receivable, bank reconciliations, month-end processing, and financial record maintenance. Our work is flexible and scalable — from accurate books and payroll through to strategic financial leadership.

Question 2

Do you provide tax advice or lodge tax returns?

Accepted Answer

No. We are not a registered tax agent or BAS agent and do not provide tax advice, lodge tax returns, or prepare or lodge BAS/IAS statements. We work alongside your existing accountant or tax agent, keeping records clean and organised so year-end is simpler. If you need a referral to a registered tax professional, we are happy to help.

Question 3

Do you work with businesses outside Canberra?

Accepted Answer

Yes. We are based in Canberra, ACT, Australia, and we support clients across Australia on a fully remote basis using cloud platforms such as Xero, MYOB, and QuickBooks.

Question 4

Who do you work with?

Accepted Answer

We work with small and medium-sized businesses (typically with annual turnover between $1 million and $50 million), startups and early-stage companies, sole traders, and not-for-profit organisations. Services are tailored to stage and complexity — if you are unsure whether we are the right fit, request a free business finance review.

Question 5

Who will I work with?

Accepted Answer

You work directly with Mohammed Rafiuddin, principal of SteadyEdge Accounting & Advisory. He brings 15+ years of international finance and commercial experience, is a Member of the Institute of Chartered Accountants of India (ICAI), a CMA (USA) — Certified Management Accountant, a Certified Forensic Examiner (ICAI), and a Provisional Member of Chartered Accountants Australia and New Zealand (CA ANZ). He is also a Xero Certified Advisor and QuickBooks Online ProAdvisor.

Question 6

What bookkeeping software do you use?

Accepted Answer

We work with Xero, MYOB, and QuickBooks. If you are not yet on cloud accounting software — or need to switch platforms — we can assist with setup, migration, and ongoing support. We are a Xero Certified Advisor and QuickBooks Online ProAdvisor.

Question 7

What does bookkeeping include?

Accepted Answer

Professional bookkeeping for Canberra and Australian SMEs includes accounts payable, accounts receivable, bank reconciliations, month-end processing, and financial record maintenance. plus income and expense tracking and clear monthly reporting so you stay organised and financially informed.

Question 8

What is catch-up bookkeeping?

Accepted Answer

Catch-up bookkeeping brings overdue records up to date. We process outstanding transactions, reconcile accounts, and leave your books accurate and ready for your accountant or tax agent. Catch-up work is usually scoped as a fixed-fee or hourly project after we understand the backlog.

Question 9

How often will my books be updated?

Accepted Answer

Frequency depends on your engagement. We support weekly, monthly, on-demand, and custom cadences based on transaction volume and reporting needs.

Question 10

What payroll services do you provide?

Accepted Answer

We provide payroll administration based on client-provided information, including payslip generation, payroll record maintenance, payroll system administration, and employee payroll enquiries. Processing is delivered through platforms such as Xero, MYOB, and QuickBooks. Clients remain responsible for reviewing, authorising, and meeting applicable tax, employment, and regulatory obligations.

Question 11

Do you handle superannuation?

Accepted Answer

We process superannuation calculations and maintain related payroll records as part of payroll administration, based on client-provided information. Clients remain responsible for authorising and submitting superannuation payments.

Question 12

Is payroll information kept confidential?

Accepted Answer

Yes. Staff payroll details are handled confidentially as a third-party administrator. Access and processing are limited to what is required to run payroll accurately and securely.

Question 13

What is management accounting and how is it different from bookkeeping?

Accepted Answer

Bookkeeping keeps records accurate and current. Management accounting turns those records into decision-ready insight — KPI analysis, product and margin costing, capital investment appraisal, process optimisation, and project cost management — so you can act commercially, not just report historically.

Question 14

What financial reporting do you provide?

Accepted Answer

We produce clear management accounts and analysis in plain language — including profit and loss, balance sheet views, KPI dashboards, variance analysis, and board-ready reporting — designed for owners and leaders, not jargon-heavy packs.

Question 15

Can you help with cash flow and business performance?

Accepted Answer

Yes. Cash flow management covers monitoring, forecasting, and practical optimisation so you retain visibility and plan ahead. Business performance support focuses on profitability, cost efficiency, KPI tracking, and actionable recommendations tied to your commercial goals.

Question 16

What does financial management support include?

Accepted Answer

Financial management support typically covers budgeting, forecasting, working capital optimisation, funding advisory, and structured financial analysis — so growth and stability decisions are grounded in reliable numbers.

Question 17

What is a fractional or outsourced CFO?

Accepted Answer

A fractional or outsourced (virtual) finance manager is an experienced finance leader who supports your business part-time, on-demand, remotely, or on a project basis — rather than as a full-time employee. You gain CFO-level strategic oversight at a fraction of the cost of a permanent executive hire.

Question 18

When should a business consider an outsourced CFO?

Accepted Answer

An outsourced CFO is valuable when you need clearer financial control, stronger forecasting and reporting for owners or boards, support through growth or funding, help navigating a restructure or transition, or strategic guidance beyond day-to-day bookkeeping and compliance administration.

Question 19

How do outsourced CFO engagements work?

Accepted Answer

Engagements are tailored. Common models include fractional or part-time CFO support, remote/off-site CFO, on-demand CFO, contract or project-based CFO, and support through start-up, growth, or business transition phases. Scope and cadence are agreed after a discovery conversation.

Question 20

How do I get started?

Accepted Answer

Request a free business finance review via our Contact page, email info@steadyedge.com.au, or call +61 402 580 002. We will discuss your business, clarify what support you need, and outline how we can help — with no obligation.

Question 21

What is your pricing?

Accepted Answer

Bookkeeping packages start from $200/month (Starter). Growth, Premium, and Virtual Finance Manager & Advisory engagements are tailored after consultation — fixed-fee proposals follow a clear discovery of scope. Catch-up bookkeeping, software setup, and project work are quoted as fixed-fee or scoped hourly services once requirements are understood. See our Pricing page or contact us for a custom quote.

Question 22

Do you require long-term contracts?

Accepted Answer

No. We do not use lock-in contracts. Services are flexible and can be adjusted or ended with reasonable notice.

Question 23

How quickly do you respond?

Accepted Answer

We aim to respond to enquiries and client queries within one business day during Monday – Friday · 9:00am – 5:30pm AEST.

Question 24

Will you replace my accountant or tax agent?

Accepted Answer

No. We complement your accountant or tax agent. Our role is accurate records, payroll administration, management reporting, and financial guidance — so your registered tax professional can focus on tax and BAS obligations with cleaner underlying information.

Frequently Asked Questions

About Our Services

Bookkeeping & Software

Payroll

Management Accounting, Reporting & Performance

Outsourced & Virtual Finance Manager Services

Pricing & Getting Started

Frequently Asked Questions

About Our Services

Bookkeeping & Software

Payroll

Management Accounting, Reporting & Performance

Outsourced & Virtual Finance Manager Services

Pricing & Getting Started